Question 1

What methods of payment do you accept?

Accepted Answer

We take all major credit cards and PayPal. At checkout you will be asked to either checkout or checkout using paypal.

Question 2

Can I be notified when items come back in stock?

Accepted Answer

Yes! Please make sure your are subscribed to our newsletter. You can subscribe at the bottom of our website.

Question 3

What countries do you ship to?

Accepted Answer

We ship world wide.

Question 4

How long does shipping take from The 5th Legacy?

Accepted Answer

2-3 business days to process and pack your order. In addition to that, Domestic orders typically take 2 – 5 business days while international orders take 8 – 21 business days. International orders can take up to 8 weeks depending on customs.

Question 5

How much is shipping to my state or country?

Accepted Answer

Shipping is determined by distance and weight from Las Vegas, Nevada. After you add products to your shopping cart, the checkout page will estimate the shipping cost before you place your order.

Question 6

What is AVS mismatch and why am I getting it?

Accepted Answer

If your credit card is declined due to an AVS mismatch, this means that the billing address you provided is not matching up with the address that the bank has associated with your credit card. This could be due to a typo when entering in your billing address, or if you’ve recently moved the bank may not have updated the address on the card.

FAQ

Frequently asked questions